Blog Listing

By Himali Shah | November 18, 2021

So you’re just getting started with Salesforce, a powerful Customer Relationship Management (CRM) platform that offers users a great deal of...

By Himali Shah | May 13, 2021

Salesforce Sandboxes are crucial to testing new releases and functionalities in a controlled environment before they are placed in your live...

By Meghan Durbin | March 30, 2021

When I joined fusionSpan almost a year ago, I joined the IT consulting world, which was different from the association world where I had been for the...

By Noel Shatananda | February 5, 2021

Data conversion, or data migration, is the task of bringing over relevant data from your legacy system to your new CRM. This is one of the most...

By Manav Kher | October 22, 2020

In today’s age of digital transformation, leveraging data efficiently and effectively is imperative for associations looking to deliver consistent...

By Noel Shatananda | October 16, 2020

As an organization that specializes in AMS support and implementation, we typically step in after the selection of an Association Management System...

By Noel Shatananda | October 1, 2020

Welcome to Your AMS Journey: Selection to Adoption, a blog series presented by fusionSpan. Throughout our work providing consulting, implementation,...

By Justin Vo | September 17, 2020

An Einstein Bot is a chatbot that utilizes the Salesforce CRM. To start, chatbots simulate human conversation, generally through text in a chat...

By Susan Baumbach | September 10, 2020

A few months ago I discussed how to evaluate your current marketing tool to determine if it fits the association’s current and future needs. If the...

By Arden Winner | September 3, 2020

As associations continue to adjust to a socially distanced world, virtual events have become less of a convenience and more of a necessity. It is...

By Alan Luo | August 31, 2020

For Einstein Prediction Builder to work, you need a well structured dataset that contains multiple variables and one predictive outcome. The...

By Jason Cookman | July 24, 2020

Salesforce solutions and WordPress are two of the most widely used platforms globally, and that is certainly true for membership-based organizations....

By Susan Baumbach | July 17, 2020

Managing email communication with your association’s members includes more than the marketing emails that are sent to advertise events or share...

By Rose Palipalli | July 9, 2020

Summer has arrived and Salesforce’s Summer ‘20 update is around the corner. After being delayed due to COVID-19, the Summer ‘20 update will be...

By Manav Kher | June 26, 2020

Your staff just went through an intensive User Acceptance Testing (UAT) process, and the shiny new website looks and performs as expected. You give...

By Alan Luo | June 18, 2020

Superset is an open source BI tool that is used for building dashboards. It can connect to a variety of data sources, such as relational database...

By Susan Baumbach | June 4, 2020

Last month I celebrated my one-year anniversary at fusionSpan as a Digital Strategy Business Analyst, which resulted in a plethora of celebratory...

By Meghan Durbin | May 28, 2020

As organizations continue to work remotely, most of us are beginning to realize that teleworking is not a short term fad. In fact, the COVID-19...

By Jason Cookman | May 21, 2020

PowerBI is a powerful tool that is able to handle both data transformation and data visualization. In recent years, the developers behind PowerBI...

By Manav Kher | May 13, 2020

As many organizations scramble to make remote work as normal and productive as possible, there is a large focus on the implementation of new tools...

By Susan Baumbach | May 7, 2020

Sending the first email on your association’s new email marketing platform can be exciting and probably a bit nerve-wracking. Over the past few...

By Pardieu Kapepula | April 30, 2020

The current pandemic has fundamentally transformed the workplace. Remote work is no longer a luxury but for many a basic necessity. For some...

By Jason Cookman | April 23, 2020

For those working in the association realm, you have probably gone through the headache of the membership renewal process. When it comes time for...

By Jason Cookman | April 9, 2020

fusionSpan is known for providing associations with excellent service when implementing association management systems. That’s not all we offer...

By Susan Baumbach | April 2, 2020

In many marketing systems that fusionSpan audits, there are a number of outdated lists, old email drafts, and unorganized email content. Some of this...

By Rebecca Breeden | March 27, 2020

I’m gonna go out on a limb here and guess that everyone else in the known universe has an inbox burgeoning with COVID-19 email messages ranging...

By Rebecca Breeden | March 19, 2020

Many of you may be grappling with how to keep teams productive, accountable, and engaged as we all adjust to the new normal of fully remote work.

By Hayden Asselta | March 12, 2020

Over the last five years, customer service continues to become outdated, while customer success has arrived as the new kid on the block. Contrary to...

By Susan Baumbach | March 5, 2020

If anyone else were to enter your marketing platform, what would they find? Would they be shocked by the vast number of membership lists that are...

By Steve Brodt | February 27, 2020

If you use Salesforce or a platform like Fonteva, then you are probably well aware of the Salesforce Spring ‘20 release, which came out on February...

By Adam Hinkel | February 20, 2020

It goes without saying that every clothing company would love for their website to be the first result when a user enters "t-shirts" into their...

By Jason Cookman | February 13, 2020

Single Sign On (SSO) is a user authentication mechanism that permits a user to use one set of login credentials (e.g., name and password) to access...

By Meghan Durbin | February 6, 2020

Let’s start by answering the question – what is technical writing? Technical writing is defined as writing technical communication used in...

By Susan Baumbach | January 30, 2020

On February 4, 2020, Google Chrome is changing the security around the use of third-party cookies. First of all, what are third-party cookies? A...

By Susan Baumbach | December 3, 2019

The Problem: Boarding schools in North America have experienced a continuous, 15-year decline in their primary enrollment categories. To combat that...

By Justin Burniske | October 31, 2019

I realized in that moment the challenge - managers know high level what they wanted to accomplish, but none of the managers were experts in...

By Courtney Moore | October 7, 2019

The semi-annual Salesforce update this fall will happen between October 12, 2019 and November 1, 2019. Here is Gayathri’s synopsis of the stand-out...

By Rebecca Breeden | October 3, 2019

It’s inevitable. In every implementation of a new AMS solution, we eventually come to the question of what information needs to be collected for...

By Manav Kher | May 13, 2019

Learn how to create scalable and sustainable integrations between your association’s many systems through the implementation of a business hub.

By Manav Kher | February 28, 2019

In the previous blog we made the case for a business hub for your association. In this blog we will go over implementing the hub with free open...

By Swathi Patnam | February 14, 2019

Roses are red, Violets are blue, We love Salesforce reports And we hope you do too!

By Christi Liongson | January 24, 2019

2018 has come and gone, and we have a lot to celebrate! Over the past year at fusionSpan, we've continued to grow as a company. From mobile apps to...

By Jason Cookman | January 31, 2025

One of an organization's most common questions when adopting a new technology is, "How do we introduce or accelerate its implementation effectively?"...

By Jessica Richardson | January 8, 2025

As 2024 wraps up, let’s hit rewind and celebrate the year that was—Spotify-style! This year wasn’t just about work; it was a greatest-hits...

By Jessica Richardson | January 3, 2025

Whether you work for a nonprofit, association, or other fundraising organization, you likely know that donor engagement is essential to advancing...

By Jessica Richardson | December 27, 2024

As an association professional, you likely juggle many responsibilities. From recruiting new members to retaining your current member base,...

By Jessica Richardson | December 3, 2024

You've heard it once; you'll hear it again, but let’s be honest—personalization isn’t just a buzzword; it’s a game changer. In a world where...

By Jessica Richardson | November 19, 2024

Creating the ideal tech stack for associations has evolved beyond merely selecting an AMS and assuming that’s enough. Our recent webinar directly...

By Jessica Richardson | October 30, 2024

Let’s face it. Securing executive buy-in for technological innovation can be challenging. Association and nonprofit leaders must see beyond the...

By Rose Palipalli | October 8, 2024

Unless you’ve been hiding under a rock for the past two weeks (or actively avoiding the deluge of Dreamforce content on LinkedIn - no shame here,...

By Jessica Richardson | October 8, 2024

Associations consistently face growing pressure to meet their members' evolving expectations. With the challenges of a new economy come higher...

By Jessica Richardson | September 26, 2024

Associations and nonprofits constantly face the challenge of staying connected with their audiences while managing their limited resources. So, how...

By Rhoni Rakos | September 24, 2024

What if your association could turn every digital interaction into a member recruitment or retention opportunity? In a world where having an online...

By Jackie McLaughlin | September 23, 2024

Nonprofits inherently work to make a significant impact with limited resources. Consequently, financial stability is a top priority for these...

By Anne Stefanyk | September 23, 2024

Every web-based designer knows the key to an effective user interface is striking the right balance between functionality and aesthetics. The data...

By Pallavi Barbate | September 17, 2024

A seasoned professional with 14 years of diverse experience in Salesforce BA and consulting roles, I hold a master’s degree in Information...

By Maksim Kazartsev | September 5, 2024

In today's competitive landscape, non-profit organizations need to harness the power of data to effectively market their missions and engage their...

By Jessica Richardson | August 29, 2024

Picture yourself standing on the edge of a cliff, gazing at the ocean, with the horizon filled with exciting and scary possibilities. That’s what...

By Maksim Kazartsev | August 7, 2024

In today's data-driven world, the ability to analyze and visualize data effectively is crucial for making informed decisions. Tableau is a powerful...

By Mark Knill | July 15, 2024

July is already well on its way, but we’re still very much thinking about the conversations at last month’s AMSFest Chicago and the key concerns...

By Pallavi Barbate | July 3, 2024

Clare is a Manager, PMO on the Managed Services team. As well as being actively involved in her role as a project manager, she also leads the PMO...

By Jessica Richardson | July 3, 2024

In today’s data-driven world, organizations that harness the power of data thrive. Data governance is about managing data and using it correctly,...

By Rhoni Rakos | May 20, 2024

While it’s not a new concept, digital transformation has become a hot topic for nonprofits in recent years. Whether it’s because leaders are...

By Pallavi Barbate | May 16, 2024

Adam is a Project Manager on the Managed Services team at fusionSpan. Prior to joining the fusionSpan team, Adam worked for The World Bank Group as a...

By Rose Palipalli | May 10, 2024

In today's digital age, nonprofits and associations are continually seeking ways to streamline operations, amplify their impact, and better connect...

By Pallavi Barbate | March 6, 2024

I am Vatsalya Mullapudi. I have completed my Graduation(B.Tech) at Gudlavalleru Engineering College. I started my career as a Trainee Software...

By Rhoni Rakos | February 29, 2024

In today’s world, data drives so much for nonprofit organizations. Whether it’s to improve member retention with greater personalization or...

By Rhoni Rakos | February 29, 2024

Change is a staple of life for any organization. Whether it’s upgrading part of your tech ecosystem, finding more efficient business processes or...

By Rose Palipalli | February 22, 2024

This article outlines the new features for reports and dashboards that are part of the Spring 24 Salesforce release.

By Rhoni Rakos | February 6, 2024

Data quality is essential for organizations and membership associations. When you want to engage your members with personalized content and...

By Rhoni Rakos | February 6, 2024

As a nonprofit, keeping track of your supporters and donors and managing member relationships is an essential part of how you fulfill your mission....

By Pallavi Barbate | December 20, 2023

I am a seasoned Senior Salesforce Consultant with a decade of expertise in both Salesforce and non-Salesforce projects. Originally from Hyderabad,...

By Himali Shah | December 18, 2023

Salesforce has been at the forefront of AI in CRM technology ever since it first introduced an AI tool, Salesforce Einstein, to the platform in 2016.

By Jason Cookman | December 18, 2023

As one of the most powerful CRMs out there, it’s inevitable that Salesforce will connect to many of the essential systems that already keep your...

By Rhoni Rakos | November 21, 2023

No one will tell you that moving from your current CRM platform to Salesforce is easy, but we can tell you there is an easier way to do it. When...

By Pallavi Barbate | October 25, 2023

Stephanie Oni is an experienced consultant and business analyst, with over three years in the Salesforce industry and over five years in the field of...

By Dumebi Okeleke | October 16, 2023

Salesforce donor management software provides a fundraising solution that helps nonprofit organizations continue to grow and track data about their...

By Rhoni Rakos | August 30, 2023

Membership associations thrive on being a place their members can go for specific content, training and events for their area of expertise. But while...

By Rhoni Rakos | August 17, 2023

Associations depend on their members. And while new members might be attracted by an association’s services, the experience members have when...

By Pallavi Barbate | August 16, 2023

Hi everyone! My name is Ulises and I’m your friendly neighborhood IT Guy, always trying to make a difference and available to help. I’m...

By Stephen St. John | July 15, 2023

If you’ve been keeping up with us here on the blog, you already know all the good things on the horizon for Refunds and Credits in Fonteva’s 23...

By Jason Cookman | July 10, 2023

Sales tax compliance is a crucial aspect of any organization that sells taxable goods or services. Staying compliant can be challenging, especially...

By Brian Scott | July 5, 2023

It’s amazing, if not terrifying, how fast the cybersecurity industry has exploded over the last 20 years. It’s literally gone from “maybe we...

By Maira Valencia | June 14, 2023

Our team here at fusionSpan took part in the Bug Bash! We’ve poured through all the documentation and we’re bringing you our favorite features...

By Pallavi Barbate | June 12, 2023

Sarang Agarkar is an accomplished UI/UX Designer with over 8 years of industry experience, serving as a creative lead and UX designer. He possesses a...

By Gayathri Kher | June 1, 2023

Salesforce is one of the most popular customer relationship management (CRM) tools used by associations. Part of the reason Salesforce has become so...

By Pallavi Barbate | April 19, 2023

Veronica Arevalo, from El Salvador, has worked in Recruiting for over 5 years with prior experience at local recruiting firms and multinationals that...

By Jack Dempster | April 7, 2023

Most companies leverage a variety of software platforms to manage their businesses. For a small commercial business, this may be limited to one or...

By Brian Scott | March 29, 2023

On February 12, 2013, President Obama signed an executive order named “Improving Critical Infrastructure Cybersecurity”. From this directive, the...

By Pallavi Barbate | February 27, 2023

What is a fun fact about yourself that people might not know? In my free time I scout college football players for the NFL. I take a list of about...

By Pallavi Barbate | January 30, 2023

What is a fun fact about yourself that people might not know? In the Philippines, where I was born, it’s common to name a child using an...

By Pallavi Barbate | December 2, 2022

What is a fun fact about yourself that people might not know? During my childhood, I won a bronze and gold medal. I thought it was real gold so I...

By Jason Cookman | October 10, 2022

Salesforce is one of the most popular CRM software programs on the market. It’s often praised for its robust features such as the industry-specific...

By Pallavi Barbate | September 19, 2022

Hello Everyone! My name is Christian and I am very excited to be coming back to the fusionSpan team! For those that do not already know, I am a huge...

By Rhoni Rakos | September 15, 2022

Technology is essential, but it's only a piece of the puzzle. A digital-first strategy must be customer-centric to be successful. Keep your customers...

By Sunil Dua | June 14, 2022

If you're a nonprofit leader, you know how important it is to keep your constituents engaged. But sometimes, hitting those high-touch-point...

By Sunil Dua | June 10, 2022

Business Process Automation (BPA) is the application of technology to replace recurring, manual tasks, allowing organizations to focus on more...

By Pallavi Barbate | May 25, 2022

Born and raised in Montreal, Canada, Ryan holds a master’s degree in Communication and Culture from York and Ryerson University. An avid St Louis...

By Maira Valencia | May 24, 2022

Exceed your business goals with the Summer ’22 release by seamlessly integrating your data, finding meaningful insights, and building lifelong...

By Carla Yvonne Murphy | May 17, 2022

Rockville, MD — fusionSpan is proud to celebrate Certification Nation Day on May 17, along with the community of Great Place to Work-Certified™...

By Pallavi Barbate | April 27, 2022

Ashwini joined fusionSpan in 18th Feb 2019 as Software Engineer to Business Analysis and completed her education from Pune university. She has...

By Stephen St. John | April 13, 2022

In today’s digital world, all organizations realize the need to have robust Marketing Automation Software. Marketing automation software allows you...

By Manav Kher | April 13, 2022

Data security and data privacy are commonly used interchangeably, but though they are linked, they are distinct terms that serve different scopes.

By Manav Kher | March 30, 2022

Businesses deal with a lot of data, and analyzing...

By Pallavi Barbate | March 29, 2022

Lynette Krishnabhakti Raudner is a passionate technology trainer, instructional designer, and training manager. She joins fusionSpan with 12 years of...

By Manav Kher | March 15, 2022

Tableau CRM (formerly Einstein Analytics) is a revolutionary customer and business analytics platform that’s optimized for mobile use and brings...

By Stephen St. John | February 17, 2022

Have you ever found yourself trying to figure out how to create a flow, update a page layout, or create a complex formula field, and you can’t get...

By Tracy Utterback | February 3, 2022

Salesforce is constantly releasing new features and updates to their platform. The Spring '22 Release is no different, with a ton of new features to...

By Carol Hamilton | December 8, 2021

Most people think of strategic planning as a marathon 8- or 10-hour or 2-day retreat. You process lots of information, discuss, debate and...

By Carla Yvonne Murphy | December 3, 2021

news has been serving the technological needs of associations, nonprofit, and member-based organizations since 2010, and has partnered with over 200...

By Pallavi Barbate | November 30, 2021

The company is only as good as its people and fusionSpan has some AMAZING people. Definitely the most talented and competent crew I’ve ever worked...

By Carla Yvonne Murphy | October 26, 2021

fusionSpan was honored and proud to participate as a Platinum Plus Sponsor at the annual Fonteva User fusionSpan! For the second year in a row, ...

By Alan Luo | October 14, 2021

Comparing data between systems is necessary for businesses that are looking to migrate, adjust or back up data. The issue, however, is that data...

By Carla Yvonne Murphy | October 7, 2021

fusionSpan has been recognized by The Women Presidents' Organization (WPO), in collaboration with JPMorgan Chase...

By Komal Chauhan | September 30, 2021

In Salesforce Pardot - a very popular marketing automation tool among associations - personalization is an out-of-the-box feature. Pardot uses...

By Pallavi Barbate | September 22, 2021

The highlight of my day is always being able to present a functionality to our customers that is going to improve their day-to-day operations!

By Manav Kher | September 16, 2021

Most organizations today deploy a “best-of-breed” infrastructure, meaning that they use the best software that solves a specific business problem...

By Jason Cookman | August 26, 2021

fusionSpan currently offers a multi-system software package called “fusionConnect," marketed towards member-based organizations of all sizes....

By Pallavi Barbate | August 24, 2021

I feel as if putting one's thinking into a machine and making things easier and better for mankind is one of the boons that technological advancement...

By Carla Yvonne Murphy | August 19, 2021

fusionSpan, a consulting and digital strategy firm located in the Washington, DC Metropolitan area, continues its...

By Carla Yvonne Murphy | August 17, 2021

fusionSpan has been named one of the fastest-growing companies in the US by Inc. Magazine! The publication...

By Susan Baumbach | August 5, 2021

Automated Journeys are a key capability of marketing automation tools for associations. These journeys can be thought of as a detailed map showing...

By Carla Yvonne Murphy | July 27, 2021

fusionSpan is proud to be Certified™ by Great Place to Work® for the first time in company history! The prestigious award is based entirely on...

By Sanket Khare | July 22, 2021

As an Association or nonprofit, you likely rely heavily upon your members paying by Visa, MasterCard, AMEX, and Discover for membership dues,...

By Janel Carpenter | July 12, 2021

The technology ecosystem has grown significantly since I started my career. There are stunning examples of what we can do with data and the right...

By Carla Yvonne Murphy | July 12, 2021

fusionSpan Talent Alliance is a program that connects employers to fusionSpan candidates and brings new talent into the ecosystem, emphasizing...

By Carla Yvonne Murphy | July 7, 2021

While the outlook in the United States looks bright, countries such as India continue to face many struggles with the Coronavirus Pandemic. Our...

By Carla Yvonne Murphy | June 29, 2021

fusionSpan partnered with ACGIH in the fall of 2020 to craft a new site in conjunction with their launch of multiple new transformative technologies...

By Komal Chauhan | June 18, 2021

Many associations want to quantify how engaged their prospects or members are with the organization. While this is ideal, many associations do not...

By Susan Baumbach | June 3, 2021

Many association professionals are undoubtedly aware of the membership life cycle of Awareness, Recruitment, Engagement, Renewal, and Reinstatement....

By Pallavi Barbate | May 26, 2021

What drew me to the technology industry are the constant innovations andvarious solutions that can be utilized to solve an issue. I love how no...

By Carla Yvonne Murphy | May 24, 2021

ROCKVILLE, Md., May 13, 2021 /PRNewswire/ — fusionSpan, an award-winning Salesforce consulting, development, and implementation partner delivering...

By Carla Yvonne Murphy | April 29, 2021

ROCKVILLE, Md., April 27, 2021 /PRNewswire/ — fusionSpan, LLC, a leading CRM implementer and fusionSpanⓇ partner located in the Washington DC...

By Gayathri Kher | April 29, 2021

Finding the right AMS for your organization can be like Prince Charming finding Cinderella. Sure, you have a glass slipper - you know what you want....

By Pallavi Barbate | April 23, 2021

Change is hard for everyone but having self assurance and a strong support system can allow you to make changes for the better. Do not get complacent...

By Jason Cookman | April 15, 2021

The first interaction most people have with an organization is through their website. Having an attractive website that is easy to navigate and well...

By Adam Hinkel | April 8, 2021

The design of an organization’s website is a key factor in retaining existing customers and attracting new ones. From visual design to overall...

By Noel Shatananda | April 1, 2021

You are live, have gone through the go live challenges, and have worked on the other phases whereby the implementation project can be closed. What...

By Noel Shatananda | March 18, 2021

Your organization has put countless hours of work and research into your new AMS, and now it is time to introduce it to members and stakeholders.

By Alan Luo | March 11, 2021

Dashboards have always been a crucial part of analytics. As the demand for Business Intelligence (BI) tools increase each year, the amount...

By Noel Shatananda | March 4, 2021

The end of Your AMS Journey is in sight - you have undergone testing and training, and are now ready to prep for launch. In fact, preparing for go...

By Amine Zerrouki | March 2, 2021

Beginning February 1, 2022, Salesforce will require customers to enable Multi-Factor Authentication (MFA) in order to access Salesforce products. In...

By Pallavi Barbate | February 25, 2021

The technology industry is improving the way we live and work which makes me feel excited and satisfied.

By Catherine Matthews | February 23, 2021

Valentine's Day was last week, and at the invitation of my friends here at fusionSpan, I'm popping in to share a few thoughts about my one true love...

By Noel Shatananda | February 18, 2021

Your organization has been hard at work throughout the implementation and data conversion phases of the project. The team has made great progress,...

By Jason Cookman | February 11, 2021

TIBCO Cloud Integration, formerly known as TIBCO Scribe Online, is a cloud-based data integration tool that helps businesses sync data between two...

By Carla Yvonne Murphy | February 4, 2021

Noel brings over 25 years of experience in leadership, product development, engineering, and client management," said Gayathri Kher, President, and...

By Pallavi Barbate | January 29, 2021

I think my favorite part of work might be that we get to work with so many different technologies. From all of the Salesforce related technologies...

By Noel Shatananda | January 21, 2021

Well, it's time to begin! In Your AMS Journey, Implementation is the execution phase of the whole endeavor. In Step 6 you defined the scope of your...

By Hans Stechl | January 14, 2021

netFORUM Enterprise is a feature-rich association management system (AMS), but most associations will inevitably find themselves needing to customize.

By Meghan Durbin | January 13, 2021

As we close 2020 and move into 2021, association leaders may be looking for ways to increase their organizational efficiencies – a kind of new...

By Carla Yvonne Murphy | January 12, 2021

2020. What a year! Although we had no idea what we (or the world) were in for at the beginning of the year, fusionSpan was able to grow as a team and...

By Komal Chauhan | December 17, 2020

Forms are very common features on association websites to collect information from visitors, regardless of if they are members or not. The...

By Noel Shatananda | December 10, 2020

With the discovery stage complete, you and your staff let out a sigh of relief. The team is happy the implementation is moving along, and members are...

By Pallavi Barbate | December 3, 2020

What I enjoy most about my current position is just helping clients and seeing the difference we make for them - it doesn't have to be the biggest...

By Noel Shatananda | November 25, 2020

By this stage of Your AMS Journey, you have made all the crucial decisions regarding choosing a new product and implementation partner. With your...

By Adam Hinkel | November 19, 2020

As an association in an increasingly digital world, providing value to members through online-content is essential. However, it can be difficult to...

By Noel Shatananda | November 12, 2020

You made your product selection, and are excitedly looking forward to implementing your new AMS platform. Now comes the decision to select an...

By Komal Chauhan | November 5, 2020

In today's age of social media and digital transformation, email is often overlooked as a marketing tool to effectively use to reach members. Email...

By Noel Shatananda | October 29, 2020

As implementers, we often get asked this question is some shape or form during the AMS Journey. For those following this series in order, we have...

By Manav Kher | October 15, 2020

fusionSpan was proud to participate as a Gold Sponsor at...

By Justin Burniske | September 24, 2020

In our latest...

By Pallavi Barbate | September 8, 2020

Growing up, I asked a lot of questions and used to get in trouble for it. Here, it is encouraged and part of my job - that’s cool.

By Manav Kher | August 27, 2020

news is committed to supporting the future of technology. One way we are doing this is through a news Scholarship Fund set up to support minority...

By Stephanie Lovett | August 6, 2020

While the general concept of project management is undoubtedly utilized by associations for key initiatives like events and membership management,...

By Noah King | April 16, 2020

You log into your LinkedIn page and see it. Another staff-wide meeting that has been screenshotted and shared. Another team happy hour posted into...

By Carla Yvonne Murphy | March 9, 2020

Gary Ondecko is joining the fusionSpan team as the Director of Finance and Operations. His key responsibilities include managing the Company’s...

By Carla Yvonne Murphy | October 25, 2019

fusionSpan enjoyed two days of learning and connecting October 10-11, 2019 at FunCon 2019. Once again this year fusionSpan was awarded the Fonteva...

By Carla Yvonne Murphy | July 26, 2019

fusionSpan’s president, co-founder, and resident rock star, Gayathri Kher, joined the Michigan Society of Association Executives as a keynote...

By Carla Yvonne Murphy | May 1, 2019

fusionSpan is thrilled to welcome Becky Breeden, a long-time technology and digital strategist with 26 years of experience in the nonprofit...

By Carla Yvonne Murphy | April 16, 2019

We're growing! fusionSpan is excited to welcome Noel Shatananda to the team as Vice President of Technology Solutions. He comes with over 25 years of...

By Justin Burniske | March 13, 2019

Most associations struggle to establish a culture of data, where everyone understands the value of customer data. Here are five items all...

By Carla Yvonne Murphy | February 25, 2019

We are thrilled to announce fusionSpan President and Co-Founder Gayathri Kher has been awarded Association Trends’ 2019 Association Partner of the...

By Carla Yvonne Murphy | February 13, 2019

Last year, fusionSpan partnered with the National Association for Catering & Events (NACE) to redesign and migrate to a fusionSpan website. The...

By Carla Yvonne Murphy | February 8, 2019

fusionSpan President and Co-Founder Gayathri Kher has been selected to serve as Chair on the Technology Section Council at the American Society of...

By Carla Yvonne Murphy | January 4, 2019

fusionSpan is proud to announce the redesign of the VetPartners website! The site launched on December 6 and features resources for VetPartners...

By Justin Burniske | December 14, 2018

fusionSpan kicked off last week at the Annual ASAE Technology Conference. As our team has continued to grow we have looked for more ways to engage...

By Jason Cookman | November 19, 2018

Following the Complicated Integrations Made Easy with Zapier – Part 1 article, we will now look at how we can leverage Zapier to easily build an...

By Carla Yvonne Murphy | November 19, 2018

fusionSpan is proud to be the selected partner in the redesign and launch of the new AAS Journals website.

By Justin Burniske | November 2, 2018

One of the biggest challenges with association management system (AMS) implementations is that organizations often confuse processes in their old...

By Carla Yvonne Murphy | October 26, 2018

After much anticipation, NGS’s new website and AMS launch on October 25, 2018 gives its customers a fresh, modern site that is easy to navigate...

By Karan Mohan | September 27, 2018

The transition of your Salesforce organization from Salesforce Classic to Lightning Experience (LEX) can seem like be a daunting change with a lot of...

By Justin Burniske | September 13, 2018

Technology tools overwhelm the workplace, but no one discusses how to actually use the tools. Here's 12 Dos and Don’ts of email and calendar...

By Carla Yvonne Murphy | September 4, 2018

We are very excited to sponsor and present at the next news Avectra Users Group (AUG) - Developers Deep Dive session.

By Jason Cookman | August 21, 2018

One of the most common questions we get from associations is how to integrate various applications and IT systems. Through integrations, you can copy...

By Christopher Mudd | August 9, 2018

If you’re reading this, you are somewhat familiar with Salesforce and maybe even its groups construct. Essentially, a group is a group of users...

By Hans Stechl | July 25, 2018

In the previous post, we went through an overview...

By Hans Stechl | July 19, 2018

There are a number of different implementations for Single Sign-On (SSO). SSO is generally approached in one of two ways - The first is a browser-side

By Carla Yvonne Murphy | July 3, 2018

The Truckload Carriers Association (TCA) is the only national trade association whose collective sole focus is the truckload segment of the motor...

By Christi Liongson | June 28, 2018

If you manage your organization’s website, you may already have Google Analytics installed on your site to track the number of pageviews, unique...

By Carla Yvonne Murphy | June 5, 2018

In an effort to provide meaning learning opportunities for college students, news has again brought on a pair of summer interns. This is the fifth...

By Carla Yvonne Murphy | June 1, 2018

fusionSpan is proud to launch a brand new Mobile App for Audiovisual and Integrated Experience Association (AVIXA).

By Carla Yvonne Murphy | May 31, 2018

Using news's Custom news Apps, the new TABS Portal introduces a robust experience for their members.

By Justin Burniske | May 17, 2018

As with any good booth, we had giveaways! And not those pens that leak in your bag. We looked to, “grow new partnerships” with clients and...

By Christi Liongson | May 10, 2018

Once your organization has completed a comprehensive data governance review, take these four steps to ensure your website is ready for the May 25,...

By Jason Cookman | April 12, 2018

Before you hire a vendor, here are five questions to consider before going forward with your netFORUM Enterprise customization.

By Carla Yvonne Murphy | April 10, 2018

Join news’s Co-Founder and President Gayathri Kher with news Membership Software Evangelist and founder of NimbleUser Sig VanDamme as they share...

By Christi Liongson | April 5, 2018

The EU General Data Protection Regulation (GDPR) is one of the most significant changes in data privacy regulations in 20 years.

By Carla Yvonne Murphy | April 3, 2018

Today, we are excited to announce that fusionSpan will be presenting four sessions on news, Nimble AMS, news Enterprise and news Pro at the Xperience...

By Justin Burniske | March 29, 2018

Unfortunately, customizations are a double-edged sword. On one hand, they allow the organization to completely mold the AMS to their business needs...

By Carla Yvonne Murphy | March 27, 2018

fusionSpan is delighted to announce that we will be a Silver Sponsor at news’ first annual news, Xperience 2018!…

By Justin Burniske | February 22, 2018

Working with a customer relationship management (CRM) system presents a similar problem – people must do work now to reap the benefits later. A CRM...

By Manav Kher | February 13, 2018

As a web design company, one of the first things we've had to tackle is the website navigation. Everyone wants their content front and center, but...

By Carla Yvonne Murphy | February 12, 2018

We are proud to work with the American Bar Association (news) Center for Professional Responsibility on its new National Lawyer Regulatory Data Bank...

By Carla Yvonne Murphy | December 12, 2017

We are excited to announce the launch of news (National Association of Wholesaler-Distributor)'s new website -  www.news.org.

By Rebecca Achurch | November 8, 2017

Your work communication style typically refers to the way you communicate. For example, are you a more direct or indirect communicator?

By Justin Burniske | October 12, 2017

Too often new technology is introduced to an organization at great cost without addressing the strategic purpose or plan for the tool. This results...

By Justin Burniske | September 28, 2017

Now, before you start hyperventilating, let me hand you a figurative paper bag and tell you there is another way. Redesigning your website does not...

By Manav Kher | September 14, 2017

You can solve the countless email bombardment, for you and your users, by creating a new certificate and transitioning all your connected Apps and...

By Carla Yvonne Murphy | September 5, 2017

it's been a wonderful experience having our office headquartered in the heart of downtown D.C. But now, we're off to start a new chapter (in an...

By Justin Burniske | May 2, 2017

“OMG – what is that smell?” Nothing seems to bring a company to its knees like a terrible smell in the office refrigerator. Within...

By Carla Yvonne Murphy | March 23, 2017

We will be exhibiting at at the Non-Profit Technology news (NTEN) from March 23-March 25. Please come and see us at booth 715 and talk to us about...

By Justin Burniske | March 7, 2017

You know what’s no fun? Chores. They are what you might call a, “necessary evil.” One of the hardest transitions in life is when you first...

By Justin Burniske | September 29, 2016

With many millennials having challenges finding the right work opportunities, associations are uniquely positioned to support them by offering...

By Justin Burniske | September 22, 2016

It’s an intimate event where association professionals can get an up-close look at a bunch of different AMS (association management systems)...

By Jason Cookman | August 31, 2016

This morning, Dropbox’s 2012 hacked data, approximately 68M customers’ password sets, were published online. There is a significant...

By Justin Burniske | August 25, 2016

Everyone gets complaints. Complaints about their service, complaints about their products, complaints about the cost, complaints about the noise...

By Justin Burniske | July 29, 2016

No one would argue that a website is an essential component of any new business. Even my grandmother has a website! Yet for so many organizations...

By Linh Hoang | June 16, 2016

Where has the time gone?! This year has flown by, and today marks the first day of summer! If you’re like me, you have left a lot of opportunities...

By Mary Glavin | June 1, 2016

Happy Wednesday all! We've survived the long weekend and are back in the swing of things at work. As you're...

By Mary Glavin | May 25, 2016

The anniversary of the first Star Wars film, Episode IV: A New Hope was released on May 25, 1977; So do yourself a favor on this historical day and...

By Mary Glavin | May 5, 2016

May 10th, just 5 days post Cinco de Mayo is another day for celebration in this month of budding optimism; AMS Fest Midwest in Chicago is the place...

By Linh Hoang | April 29, 2016

Hello Small Staff Big Impact. I’m baack! I’ve spent the better part of the last year traveling around Australia and SE Asia. I’ve met a lot of...

By Mary Glavin | April 19, 2016

“That’s the true harbinger of spring, not crocuses or swallows returning to Capistrano, but the sound of a bat on a ball” ~Bill...

By Mary Glavin | March 22, 2016

It was a gorgeous 70 degrees in the District of Columbia on a Wednesday in March, yet offices and business fronts alike reflected attendance and a...

By Gayathri Kher | February 29, 2016

We are very proud to have worked with on their new website and netFORUM Integration. The project as described on the AUDC awards site is NACBA was...

By Mary Glavin | January 14, 2016

Joining ASAE  has been invaluable for our company; specifically, their small staffed community has provided support and possibilities we benefit...

By Justin Burniske | January 5, 2016

At fusionSpan, 2015 was an exciting year with a lot of growth, but that doesn't mean we didn't have time to take...

By Jessica Sansaet | November 25, 2015

It’s that time of year again: families are gathered, work is closed… Oh, and EVERYTHING IS ON SALE! The question is, when do you get the better...

By Justin Burniske | November 5, 2015

At this point everyone will agree that software systems have permeated all areas of business. From HR to Marketing to Accounting to Customer...

By Gayathri Kher | October 20, 2015

I thought I had been assigned a simple task – To find an event registration system for a client that has an annual conference. The main goal...

By Justin Burniske | August 28, 2015

Looking to do something a little different for your next team-building outing? Take a look at Topgolf, a fun group activity that feels a lot like...

By Jessica Sansaet | August 14, 2015

“What do you do for a living?” Many people seem surprised when I answer that I work in IT. Almost as if the phrase “woman in IT” is some kind...

By Justin Burniske | August 4, 2015

Here we dive further into what steps association’s can take now to become more member focused. Did you miss part 1 of the conversation? Dr....

By Manav Kher | July 30, 2015

Yesterday was the official release date of Microsoft’s newest operating system: Windows 10. It’s fast, has a ton of a new features, and...

By Justin Burniske | July 23, 2015

API: Application Programming Interface. A vague phrase that offers little insight if you’re not a computer science major, yet if you’ve...

By Justin Burniske | July 15, 2015

Part 1 of our conversation focuses on common mistakes associations make around engagement. Make sure to sign up to receive email notifications from...

By Justin Burniske | June 22, 2015

Scanning a list of the top 100 Twitter account and you’ll find a lot of singers, actors, athletes and other celebrities. Only a handful of...

By Jason Cookman | June 12, 2015

A little while back we were looking for a backup solution for our office. We have a small network of about 10 computers and it’s a mix of Mac...

By Justin Burniske | May 13, 2015

With technology today almost anything can be automated. Yet so many organization are unwilling to invest capital to automate mundane tasks in order...

By Jessica Sansaet | May 7, 2015

I recently worked an on-site registration for a conference for the first time. I had heard many “horror” stories about the on-site registration...

By Gayathri Kher | April 22, 2015

Yesterday, April 21, 2015, Google went live with the search algorithm that will boost the rankings of mobile-friendly pages. Let’s take a...

By Gayathri Kher | April 17, 2015

One of the burning questions that every meeting organizer wants the answer to is “What do my conference attendees want?” Attendees are...

By Manav Kher | March 24, 2015

netFORUM Pro is a widely adopted association management system (AMS). It provides several interfaces that can be used for member interaction. eWeb or...

By Justin Burniske | March 12, 2015

I recently had the opportunity to present at AUDC in Austin, TX during their Ignite session. The Ignite session requires individuals to present 20...

By Linh Hoang | February 27, 2015

There has been lots of buzz lately in ASAE’s Collaborate community regarding Salesforce based AMS/CRMs for associations. Since we’ve got our...

By Jessica Sansaet | February 6, 2015

Anyone who’s been involved with event registration knows that there can be many speed bumps along the path before reaching the end goal: a...

By Sheree Santantonio | January 30, 2015

In February of last year our good friend Alexi Turbow began a 3 part blog post series entitled “Why The Press Release?“. We know you all...

By Dear Betty | January 14, 2015

Dear Betty: The ALS Ice Bucket Challenge has raised over $100 MILLION to date for the ALS Association. Why didn’t we think of that?!? I know we...

By Sheree Santantonio | January 9, 2015

Congratulations to Caroline from the South Carolina Bankers Association for winning fusionSpan’s 2014 netFORUM Pro Consulting Giveaway. We...

By Adam Thocher | January 2, 2015

With each new year, we reflect on as many of the last 365 days we can remember while simultaneously resolving to [insert unattainable New Year’s...

By Sheree Santantonio | December 23, 2014

Last Friday the fusionSpan team got together to celebrate the holidays. We shared great food, libations, and many laughs. Our talented party planner,...

By Jessica Sansaet | December 19, 2014

As I enter the large exhibit hall at the Gaylord National Resort and Conference Center, I’m immediately surrounded by hundreds of people, all here...

By Sheree Santantonio | December 12, 2014

The holidays are right around the corner and we wanted to take this time to say thank you to everyone who has contributed to our company’s...

By Dear Betty | November 20, 2014

Dear Betty: Is it already time for sending snowman-themed “happy holidays” greetings to my members and boxes of chocolates and cans of popcorn to...

By Gayathri Kher | November 4, 2014

      Higher Logic, the leading cloud-based community platform, is proud to announce the 2014 Higher Logic Learning Series session: A Kick-Ass...

By Dear Betty | September 19, 2014

Dear Betty: Fall always makes me think of back to school, school supplies, and learning new things. What do I need to add to my marketing backpack...

By Linh Hoang | July 7, 2014

Has your association conducted a communication audit within the last three years? More specifically, are your meetings and publications teams working...

By Linh Hoang | June 27, 2014

I recently read an article about the advantages of a large business. I wanted to take this chance to champion the small business/association. How do...

By Gayathri Kher | June 13, 2014

The National Genealogical Society (NGS) based in Arlington, Virginia, is always looking to add new and exciting elements to their Annual Family...

By Linh Hoang | May 16, 2014

Summer break is quickly approaching and it is a great time to consider hiring an intern. Let’s face it, your small staff association can use all...

By Dear Betty | April 14, 2014

Many of the programs, products, and services you offer to members should also be offered to non-members for a fee, and when you’re also charging...

By Linh Hoang | April 4, 2014

I wanted to bring back a popular topic that all associations, not only small staff ones, face. We originally addressed it Dear Betty: How do we...

By Dear Betty | March 18, 2014

You know that old saying that the only two things in life that are certain are death and taxes? As any association professional knows, they left one...

By Jason Cookman | March 12, 2014

We are using Canvas LMS but want to use our own existing authentication, so our users don’t need a second set of credentials to login to...

By Adam Thocher | March 3, 2014

OK, so I put some buzz words into the title of this post that will hopefully act as “link bait” for the association community, but hopefully they...

By Alexi Turbow | February 27, 2014

Sure you've heard of it, but what exactly is a press release? What is its purpose and how do you write one? How do...

By Linh Hoang | February 14, 2014

Happy Valentines Day! Associations that represent greeting cards, flowers and chocolates are having a great day but you can get in on the action too!...

By Linh Hoang | February 7, 2014

First, what on earth is an infograph? Infographs (aka information graphics) are visual representations of information. You have probably encountered...

By Dear Betty | January 31, 2014

Dear Betty: Our small-staff Association Management Company (AMC) recently acquired a new client. Which is great, but we have a problem. Their data is...

By Gayathri Kher | January 20, 2014

You can find the usage of hashtags on every social network now a days, and more than likely, your attendees and members are already using them in...

By Manav Kher | January 6, 2014

One of our clients, a small-staff association, wanted to improve user experience during the annual conference registration . In the past they just...

By Dear Betty | December 30, 2013

It’s overwhelming for everyone, but, I think, especially for small staff executives. Many of these lists seem neither relevant nor even possible...

By Linh Hoang | December 20, 2013

It's 5 days until Christmas and we would like to take the opportunity to say thank you to all of our friends, fans, and future followers.

By Linh Hoang | December 19, 2013

In the spirit of giving (and with your tight budgets in mind!), this holiday season fusionSpan would like to help a small-staff association by giving...

By Dear Betty | December 18, 2013

The end of the year is approaching fast, and we’d like to take advantage of that to run some kind of holiday campaign. We know we’re getting a...

By Alexi Turbow | December 13, 2013

Image: RGB Social Around this time of year, business tends to slow down and there is an overall lack of motivation to start new projects until after...

By Linh Hoang | December 6, 2013

I love Sarah Hill's recent post for the MemberClicks blog on Answering your Members' Holiday Wishes. It comes...

By Alexi Turbow | November 26, 2013

Communication skills are important to all aspects of life, including work. It doesn't matter if your expertise is...

By Dear Betty | November 20, 2013

Dear Betty, We have a lot of non-members at our conference. I mean A LOT: 43% of our annual conference...

By Conference Charlie | November 15, 2013

Your repeat attendees are wonderful -- they love you and you love them.  But, that familiarity can create a...

By Alexi Turbow | November 11, 2013

Trying to get the attention of the media can seem like a daunting task, especially when you have minimal to no...

By Cathy Josman | November 6, 2013

Basic...

By Cathy Josman | October 31, 2013

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By Gayathri Kher | October 25, 2013

As association IT staff, we are involved in a number of un-ideal tasks: running the graveyard shift, adopting...

By Dear Betty | October 22, 2013

  We are a 109-year-old organization and, while our members are not quite THAT old, they are aging and, as a result, our membership growth has...

By Linh Hoang | October 17, 2013

In addition to the stresses Sarah talks about, the government shutdown caused some un-needed stress. Even if you aren’t directly employed by the...

By Conference Charlie | October 11, 2013

You have to get the word out about your event, and chances are you should have started your marketing campaign a...

By Dear Betty | October 4, 2013

Dear Betty, I’m at my wit’s end! I can’t tell you how often my members tell me they don’t know the...

By Gayathri Kher | September 26, 2013

Have you considered hiring a consultant to help you identify the ideal system for your association and help with the data conversion? If your...

By Conference Charlie | September 20, 2013

Where do you want to take your next event? This blog will give you some important things to keep in mind when you are selecting your city and...

By Linh Hoang | September 9, 2013

When you take into consideration the limited resources you have with a small staff association, it is more important than ever to prioritize. It is...

By Gayathri Kher | September 9, 2013

Those of us in the association world know that the needs of small staff associations are not very different from the larger organizations. All of us...