Hi everyone! My name is Ulises and I’m your friendly neighborhood IT Guy, always trying to make a difference and available to help. I’m passionate about technology with more than 10 years of experience working for international companies, always open to learning new things.
I’m a movie, video games, and comic books fan and I spend way too much time on these hobbies. I love to travel and see new places, and I look forward to traveling all around the world.
What is your favorite thing about working at fusionSpan?
I’m delighted to find a remarkable harmony between my workload and personal time in this remote IT role (and my first remote job too). This is in stark contrast to my experience, where stress levels were quite high due to a lack of balance between work and personal life.
What are some of your hobbies or interests?
My passions revolve around watching movies and indulging in video games regularly. I just spent 200 hours on one of the latest video games I have. I spend all weekend playing and completing game levels. I dedicate a significant amount of my time to these activities, as they bring me immense joy.
What are some of your favorite things about your job?
For several years now, I’ve dedicated a significant portion of my time to customer service, and the most rewarding aspect of this job is the opportunity to connect with people and serve them. It’s heartening to experience the kindness and gratitude from individuals who appreciate the assistance I provide; this aspect of the job resonates with me deeply. Supporting people and being able to lend a helping hand is something I genuinely cherish. What I love most about my current role is the willingness of people to listen and engage, making each interaction meaningful and fulfilling.
How has your career grown since joining the team?
For a while, I worked in the aerospace industry, where the tasks were quite different. Now, in my current role, I have the chance to familiarize myself with new technologies and enhance my expertise in Mac OS systems. Being someone who always yearns for learning and growth, I find this opportunity to be incredibly fulfilling.
This job also marks my first experience in a remote environment, which has proven to be an excellent platform for continuous learning and personal development—something not many companies offer. Working remotely has given me valuable insights into how businesses can be effectively supported in such an environment.
What do you think are 3 words to describe fusionSpan?
Innovation, Teamwork, Excellence
Before working here, what was the most unusual or interesting job you had?
I used to be employed in the aerospace industry, where I held the position of overseeing the support team in the design department. My responsibilities included equipping individuals with the necessary tools, and I was particularly involved in the assembly of aircraft. Witnessing the transition from a meticulously sketched plane on paper to a fully assembled aircraft right before my eyes was a truly remarkable experience. The sheer marvel of witnessing such a substantial amount of metal take flight into the skies left me in awe. This role provided me with extensive knowledge about planes and the broader field of aviation. Undoubtedly, it was the most captivating and intriguing job I have ever held.
As a team member, I received a Boeing 787 Dream Liner First Flight Coin as a token of appreciation as shown below.
