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Salesforce Integration Services

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By Jason Cookman |December 18, 2023
Integrations

As one of the most powerful CRMs out there, it’s inevitable that Salesforce will connect to many of the essential systems that already keep your organization running. 

Salesforce integration can ensure the touchpoints between technologies are seamless – connecting your front office and back office systems, enabling process automation and delivering a consistent experience for users and members.

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Comprehensive tech ecosystem

The key to effective Salesforce integrations is understanding the ecosystem we need to build. We’ll dig into the software you need Salesforce to speak to, from third party apps on the AppExchange to custom integrations, and bring flexible solutions for what you need represented in the system.

fusionConnect middleware

Depending on the complexity of your Salesforce integration, you might need a middleware platform to ensure all parts of your system are talking effectively to each other and no data is lost.

If that’s the case, we can deploy our fusionConnect middleware platform as part of your integration solution. Our team is also familiar with other middleware systems such as MuleSoft, and can expand on them if they’re already part of your working tech stack.

Innovation Lab

Because Salesforce is always evolving, our Salesforce integration services need to be as well. The Innovation Lab is fusionSpan’s R&D arena, where we experiment with next-gen technologies and solutions such as AI to ensure we’re always offering our clients configurations at the cutting edge.

Salesforce integration solutions at fusionSpan

Integrate Circuit Links Merge ConceptThe right Salesforce integration solution can ensure smooth connectivity between your CRM and your business-critical tech systems. From identity management and authentication systems to learning management, events and engagement platforms, fusionSpan has over a decade of experience in creating custom Salesforce integrations.

Our team can help you define what kind of behaviors you want for your system, from what you want to happen when you create a new contact, to what platforms and services are essential for your association’s goals.

Salesforce integration consulting

Salesforce integration consulting With a CRM as powerful and comprehensive as Salesforce, untangling how to integrate the systems you need by yourself can be a challenge.

A trusted Salesforce integration partner like fusionSpan can help you sort through what you need your system to achieve, figuring out what can be done with pre-existing apps and what needs a custom build out, and what needs to go through a middleware platform or is better integrated directly with Salesforce.

Discovery process

We’ll start the road to your integration solution with a high level view of the endpoints you want to use. Then we conduct deeper research exploring what API calls each point needs to receive and what technical spec is needed to make that happen.

We’ll also begin producing documentation for all of your processes, setup and infrastructure, so that it’s always clear what’s going into your integration.

Data migration

At the end of the build phase we’ll draw up a plan to manage your data migration going forward, deploying bulk uploads and creative data pull solutions to ensure you have a seamless transition to the new system and don’t lose any data in the process.

fusionSpan’s Salesforce integration projects

We’ve been helping nonprofits and membership organizations support their mission with seamless Salesforce integrations for over a decade. Take a look at some of our success stories.

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Jason Cookman
Salesforce Integration Services

Jason is a Senior Salesforce Architect and has been with fusionSpan since June 2014. He has multiple Salesforce Certifications and has led the solution architecture on dozens of Salesforce implementations. In addition, he has created apps on a variety of platforms and frameworks including MuleSoft, Spring Boot, AngularJs, and Drupal. He has been coding in Java, PHP, and JavaScript for more than eight years and has over six years of experience developing on the Salesforce Platform in Apex, Visualforce, and Lightning. He is a graduate of the University of Maryland with a double bachelor’s degree in Computer Science and Accounting. Jason’s favorite foods are ramen, ramen, and more ramen.

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